Support

We are happy to help. Email tulx.app@gmail.com and tell us your phone model, Android version, the app language and what happened. We usually reply within a few days.

Questions and answers

How do I remove ads?

Open the Grown-ups area (pass the parent gate) and tap Remove ads. It is a one-time purchase of US$1.25 through Google Play. Ads turn off for your Google Play account, also after reinstalling or on another device with the same account.

I paid but still see ads.

Open the Grown-ups area and tap Restore purchase while connected to the internet. If Google Play shows the payment as pending (for example cash or bank payments), ads turn off automatically as soon as Google Play confirms it.

When do ads appear?

Only after a mission ends and the learner taps Continue: at most once every three missions and at least four minutes apart. Never during learning cards or challenges. Ads are child-directed, G-rated and never personalised.

How do I change the language?

Tap Language on any screen. English works offline; other languages need a one-time download over Wi-Fi, approved by a grown-up. The Home Regions world then shows places and events for that language, for example Bangladesh and Kolkata in Bangla.

Why is translated narration silent?

Spoken narration in other languages uses an offline voice installed on the phone. In the Grown-ups area tap Device voices and install the voice for your language. Text is always shown, even without a voice.

How does the parent gate work?

Grown-up areas ask for the answer to a multiplication, typed on a keypad. After three wrong answers the gate waits a minute.

Who can see World History & Peace?

Only explorers in Grown-up mode. Choosing Grown-up mode, or opening a Grown-up profile, needs the parent gate.

Is progress saved online?

No. Progress stays on the device and is not shared between devices. Only the Remove ads purchase follows your Google Play account.

I found a mistake in a lesson.

Thank you! Please email tulx.app@gmail.com with the world, topic and mission name, and a screenshot if you can.